Refund policy
Returns
Unfortunately, we cannot accept returns as our lamps are personalized.
Cancellations
Please contact us as soon as possible if you wish to cancel or modify your order. Once the process has started, we will have to charge a cancellation fee of $9.99.
Damages and Issues
Inspect your lamp upon arrival and contact us as soon as possible if something is wrong. Please include a photo and a brief description of the issue so we can assist you in the best possible way.
Refunds
We will process a refund once your request has been approved. It may take a few business days for the amount to be refunded to your account.